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Terms and Conditions
Effective Date: 10/1/2025 Last Updated:10/1/2025
Effective Date: 10/1/2025 Last Updated:10/1/2025
Welcome to CustomPashminas.com (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us. By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our site.
All of our products are custom-made based on the designs, colors, and specifications provided by you.
Once an order is placed and confirmed, it cannot be canceled, changed, or refunded.
Please double-check all design proofs, sizes, and order details before approval. We are not responsible for errors in customer-provided artwork, spelling, or specifications.
Because each product is made to order, all sales are final.
We do not offer refunds, returns, or exchanges for:
If your item arrives damaged or defective, please contact us within 7 days of delivery at info@custompashminas.com with photos, and we’ll review your claim for possible replacement or repair at our discretion.
Before production, we may provide a digital mock-up for your review.
Your approval (via email or message) confirms that you have reviewed and accepted the design. Once approved, no further changes can be made.
We strive to meet all deadlines and offer free rush turnaround whenever possible.
However, production and shipping times may vary based on order volume, design complexity, and carrier delays. We are not responsible for delays once the package has been handed over to the shipping carrier.
All designs, artwork, and content on this site are the property of CustomPashminas.com unless otherwise stated. You agree not to reproduce, distribute, or use our content without written permission.
By submitting artwork or logos for customization, you confirm that you own the rights to that content or have permission to use it. You are fully responsible for any copyright or trademark infringement arising from submitted materials.
CustomPashminas.com is not liable for any indirect, incidental, or consequential damages resulting from product use, shipping delays, or website errors. Our total liability shall not exceed the amount paid for your order.
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect and protect your data.
We may update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our site constitutes acceptance of the updated terms.
For any questions regarding these Terms and Conditions, please contact us at:
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